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Fez monkey11/14/2022 Please be very clear with your delivery instructions for large and heavy items. It is important that you ensure we have sufficient information for delivery of your purchases. Ebb + Flow cannot accept a Post Office box address for such deliveries. Unfortunately we cannot cancel and refund an order for this reason.Īlternatively if you would like to have an estimate on shipping prior to purchasing you can contact us via email at Please provide the shipping address so that we can provide you with accurate costs.Īll orders will be dispatched within 2 - 5 business days of the order being received and we will contact you if there are any delays in meeting the above timeframe.ĭeliveries will only be made during normal business hours from Monday to Friday. The possibility for additional postage rates for bulky items are clearly stated on this page. Pre-orders and bulky/oversized items being shipped from our suppliers will incur an additional shipping cost even if "pick-up in store" is selected at checkout. We endeavour to always find the most affordable option. Quotes vary depending on location and cubic meterage. Pre-orders and bulky/oversized items being shipped from our suppliers will incur an additional shipping cost even if "Free Shipping over $150 Metro Areas" is selected at checkout.įor bulky, oversized items or multi-product orders, including furniture, pots and artworks, you will be charged additional shipping by Ebb + Flow and will be invoiced after you've submitted your order. You will be charged additional shipping by Ebb + Flow and will be invoiced after you've submitted your order. Does not include bulky, oversized items or multi-product orders, including furniture, pots and artworks. We also offer express shipping.įREE Shipping for orders over $150 to Metro Areas Australia-wide - Conditions Apply. If you require your items urgently please email us prior to checking out so we can help you. If you have special instructions for your delivery, please note these at the time of placing your order. Ebb+Flow Boutique can not be held liable for any delay in delivery. We will do our absolutely best to use couriers and freight companies to ensure that your order is delivered in a timely manner however, some delays are out of our control especially during COVID19. When your order is dispatched a tracking number will be emailed to you so that you can follow your parcel online.ĭelivery times are provided as an estimate only. Orders placed online will be packed and sent within 24 to 48 hours (except weekends and public holidays) once confirmed availability.
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